Canton Animal Hospital
74 Radio Hill Rd 
Canton NC 28716

We are so thankful to have you as one of our clients and look forward to a long lasting relationship with you and your pet. In the last few years we have taken on a higher patient load, thanks to clients like you. Due to an increase in our patient load, we are having to implement a no show/cancellation policy. At Canton Animal Hospital, we understand the importance of patients being seen for their scheduled appointments. We offer reminders through phone call, email and text messaging. We also understand that there may be times when, due to unexpected circumstances, a patient may not be able to make their scheduled appointment. 

If you need to cancel your appointment with one of our Doctors, please call us at least 24 hours prior to your scheduled appointment. This allows our practice sufficient time to schedule patients who may be awaiting an appointment with one of our Doctors. Failure to show up for an appointment, or cancelling an appointment with less than a 24 hour notice, will result in the patient being marked as a no show. 

Please review the Canton Animal Hospital No Show/Cancellation policy below:

•	After one no show or cancellation without a 24 hour notice within a calendar year, the patient will receive notification from our office that they were a no show/cancellation for their appointment. We will help the patient reschedule their appointment at that time. 
•	After 2 no show or cancellations without a 24 hour notice within a calendar year, the client may be subject to a no show/cancellation fee of $25. 
•	After 3 no shows or cancellations without a 24 hour notice within a calendar year, clients may be dismissed from the practice.

I have read and agreed to Canton Animal Hospital’s no show and cancellation policy. I understand that failure to arrive at my pets appointment may ultimately result in being dismissed by the practice.